Service Management Solution
A consistent challenge for customised service operations is that of managing on-site jobs, technicians and assets. The fact that these jobs are off-site means that the organisation does not necessarily know what is being done by the technician. Are breakdown jobs being prioritised? Are scheduled maintenance services being carried out in agreement with the contract? JobPRO Service Manager solves these common issues by bringing control and visibility to the chaotic demand of on-site jobs.
JobPRO provides service technicians with a centralised service management solution accessible from any device, anytime, anywhere. Technicians can allocate stock item materials, track job expenses and capture critical information – all from a mobile device! All job information is accessible to the back-office ensuring critical integration between departments offering you more visibility on your service technicians’ activities on-site.
Why JobPRO’s Service Management Solution
JobPRO Service Manager helps you to save costs and increase revenue as technicians are easily able to allocate stock, buyouts and time on to a jobcard – ensuring everything gets invoiced! With JobPRO you operations can also become paperless.
Field Service Control
With information accessible anywhere, all job information can be retrieved on-site without the need for manual capturing of information on paper. Importantly JobPRO also allows you to manage your team – from coordinating scheduled maintenance to achieving on-site technician visibility.
Customers can sign off job cards on site via a tablet and this information is then sent back to Evolution and JobPRO and the job card details are updated.
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